We are glad you made it here! We know a Privacy Policy is not exactly the most entertaining read, but it matters to us that you know what happens to the data you leave with us when you order our magazines.
In short, we use your data only as far as is necessary to take your order, send you the magazines, issue the required documents and, when you choose so, to stay in touch with you.
The online shop is operated by PFA TOTH ARINA NICULINA, professional office: Str. Șurianu nr. 12, ap. 4, Târgu Mureș, Mureș County. Tax identification number (CUI): 30934104. Trade Register no.: F2012001336266.
In this policy, when we say “we”, “the shop” or “the Controller”, we are referring to PFA TOTH ARINA NICULINA. Our shop is dedicated to lovers of crossword magazines.
If you have questions about your personal data or you want to exercise one of the rights provided by law, you can contact us by email or telephone.
In order to process and deliver an order, we need certain information about you. Depending on how you use the shop, this may be:
We do not need all of this information in every situation. Our principle is simple: we ask for and use only the data necessary for the purpose for which it is collected.
In the case of orders for personalised crosswords, we may receive, following a prior discussion with you, photographs or other materials that you send us by email for the making of the product. These photographs may contain images of identifiable persons and, in that case, may constitute personal data.
Most often, you give it to us yourself. For example, when you:
Some technical information, such as the IP address or certain device data, may be collected automatically when you visit the site, depending on the technologies we will use.
Your data helps us, first of all, to do what you would expect from an online shop: to receive your order and send you the magazines. We use your name, address, telephone number and the other necessary data to prepare and deliver the order, and the data required for shipping will be passed to the courier company.
For invoicing we use the data required to issue the invoice and to meet our tax and accounting obligations. Some of this data must be kept for the period provided by applicable law, even after our commercial relationship with you has ended.
If you contact us, we use the data you have sent us to answer your questions, to clarify an order or to resolve a problem related to it. Certain technical information may be used to protect the site against unauthorised access or fraud.
If you choose to receive our newsletter, we will use your email address for those communications, under the conditions provided by applicable law. We will not automatically turn every customer into a newsletter subscriber.
Photographs sent for personalised crosswords will be used exclusively for making the product and managing the order. They will not be used for promotion or advertising without an appropriate legal basis. Please send only photographs that you have the right to provide to us. Photographs will be kept only for as long as is necessary and will then be deleted, except where there is a legal reason to keep them longer.
The GDPR requires us to have a legal reason for every processing of data. Depending on the situation, we may process your data on the basis of:
In such cases, we make sure that our interest does not unjustifiably affect your rights and freedoms.
For the shop to work, we sometimes have to work with other people or companies that provide us with certain services. Depending on the services we will use, these may include:
We do not sell or rent our customers’ personal data.
We do not keep personal data indefinitely. We keep it for as long as we need it for the purpose for which it was collected, or for as long as we are required by law to keep it.
For example, information relating to orders and financial and accounting documents must be kept for the period provided by tax and accounting legislation. For other data, the retention period will be set according to the purpose for which it was collected.
Your data belongs to you, and the GDPR gives you a number of rights. Depending on the situation, you may:
Some of these rights are not absolute and there may be situations in which the law permits or requires us to keep certain data.
If you want to find out what data we hold about you, to correct a piece of information, to request erasure of the data or to exercise another right, you can write to us by email. We will examine the request and reply within the period provided by applicable law.
In order to protect your data, we may ask you for additional information when we need to verify the identity of the person making the request.
We take steps to protect personal data against unauthorised access, loss, alteration or disclosure. The security measures will be adapted to the specific way in which the shop is built and administered and may include:
We cannot promise that transmitting information over the internet is 100% free of risk, but we will take the reasonable and necessary measures to protect the data we process.
The site may use cookies and similar technologies. Some of these are necessary for the shop to work, for example for the shopping cart and order processing. Other cookies may be used to analyse how the site is used, to improve the user experience, to measure the performance of the site or for marketing activities.
Depending on the technical providers we will use, certain data could be processed or stored outside the European Economic Area. If such a situation arises, we will check the conditions under which the transfer takes place and make sure that it is carried out in accordance with the requirements of the GDPR.
Our shop is not specifically intended for children and does not seek to collect children’s personal data. If we learn that data belonging to a child has been collected improperly, we will examine the situation and take the necessary measures in accordance with applicable law.
At present, the shop is not designed to take automated decisions producing legal effects or similarly significant effects on customers. If this changes in the future, we will update the Privacy Policy.
In order to place and deliver an order, we need certain personal data. Providing the data required to process the order is necessary for the conclusion and performance of the contract. If you do not provide us with this information, we will not be able to process and deliver the order.
Other information, on the other hand, may be optional. If we ask you for data that is not necessary for placing the order, we will say so.
We would like any uncertainty to be resolved directly with us. If you have questions or you consider that your data has not been processed correctly, you can contact us by email or telephone.
You also have the right to lodge a complaint with the National Supervisory Authority for Personal Data Processing (ANSPDCP), if you consider that the processing of your data breaches data protection legislation.
Our shop may evolve. We may introduce new features, payment methods, delivery services or other tools that may involve changes to the way we process data. If such changes occur, or if the legislation changes, we will update this Privacy Policy. The current version will be permanently available on the site.